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Designed to
move with you
Move around the room during video calls or while you’re cooking along to a recipe and the brilliant 10.1” HD screen will automatically turn to face you. You can stay focused on who you’re talking to or what you’re watching. Learn more about motion settings.
Stay in frame while you stay connectedCatch up with your favorite people without having to worry about keeping yourself in frame. Using auto-framing, the 13MP camera can pan and zoom to make sure you and your family are front and center. Make video calls to those with the Alexa app, an Echo Show, Skype, Amazon Chime, or Zoom. |
Voice control your homeAlexa can control thousands of compatible smart home devices like security cameras, lights, thermostats, and more. Just ask Alexa to show you the front door camera or brighten the kitchen lights. Easily set up and control compatible Zigbee smart home devices without the need for a separate hub. Say “Alexa, discover my devices,” and Echo Show 10 will discover and set up compatible devices so you can control them with your voice or manage them on-screen. The hub also works with Ring Smart Lighting solar lights and bulbs. |
Take a look around when you’re away
Securely access the built-in camera to look around the room—it’s peace of mind whenever you want. You can also use Alexa Guard Plus to help you keep your home and family safe. Once it’s set up, Alexa can send you Smart Alerts if your Echo device detects the sound of smoke alarms, carbon monoxide alarms, glass breaking or other activity noises. Learn more about Alexa Guard Plus.
Packed with entertainmentThe speakers deliver premium, directional sound that adapts to the space you’re in. See lyrics, recommendations, and album art with Amazon Music or stream from Apple Music, Spotify, and more. The HD screen brings your shows to life from Prime Video, Netflix, Hulu, and other favorites. It’s also perfect for catching up on the latest news and sports highlights. |
Alexa can be
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Put your photos on
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You can use Amazon Photos or photos from Facebook to turn your home screen into a digital frame that uses adaptive color to make your favorite pics look great in any light. And with the built-in camera, you can easily add to your photo album by saying, “Alexa, take a selfie.” Plus, Prime members get unlimited photo storage. |
Add a fun twist
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Designed to protect your privacyBuilt with multiple layers of privacy controls, including a mic/camera off button and a built-in shutter to cover the camera. Easily turn on/off motion at any time by voice, on-device, or in the Alexa app. The processing that powers screen motion happens on device – no images or videos are sent to the cloud to provide the motion feature. Learn more about how motion works and Alexa privacy. |
Simple to set up and use
1. Plug in Echo Show 10.
2. Connect to the internet.
3. Just ask Alexa for music, weather, news, and more.
Every day is an earth day
You don’t have to be an environmental scientist to make sustainable choices. We considered sustainability in the design of this device. Here’s how:
Materials
30% post-consumer recycled plastics.
100% post-consumer recycled fabric.
100% recycled die-cast aluminum.
Device, cable and adapter included
Clean Energy
Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power Mode when it is idle. Low Power Mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.
Energy Dashboard
Understand the energy usage of select Echo and Alexa-connected devices with the energy dashboard in the Alexa app. Learn more here.
Device Packaging
99% of this device’s packaging is made of wood fiber-based materials from responsibly managed forests or recycled sources.
Technical details
Echo Show 10
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Size |
9.9” x 9” x 6.7” (251 x 230 x 172mm) |
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Weight |
90.3 oz (2560 g) Actual size and weight may vary by manufacturing process |
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Display |
10.1” touchscreen. Rotating screen with manual tilt. |
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Amazon Sidewalk |
A shared network that can simplify Echo device setup and can help your device reconnect to your wifi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth – using 902-928 MHz and Bluetooth radios – to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at anytime. Learn more here. |
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Camera |
13MP + Shutter (Photo quality/size may vary) |
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WiFi connectivity |
WiFi 6 (802.11 ax) is not currently supported. Dual-band, dual-antenna WiFi (MIMO). Supports 802.11a/b/g/n/ac WiFi networks. Does not support connecting to ad-hoc (or peer-to-peer) WiFi networks. Also includes an 802.15.4 radio for support of smart home devices. |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 10 or from Echo Show 10 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported. |
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Audio |
2.1 System: 2 x 1.0” tweeters and a 3.0” woofer |
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System requirements |
Echo Show 10 comes ready to connect to your WiFi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Supported operating systems. Certain skills and services may require subscription or other fees. |
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Setup technology |
Amazon WiFi simple setup enables customers to connect smart devices to their WiFi network in a few easy steps. WiFi simple setup is another way Alexa is always getting smarter. Learn more about frustration-free setup. |
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Processor |
MediaTek 8183 main processor plus second processor with Amazon AZ1 Neural Edge |
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Accessibility features |
On Echo devices with screens, you can enable Alexa captioning and closed captioning, magnify the screen, toggle color inversion, and choose between color correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Alexa Accessibility and Echo with a screen Accessibility. |
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Warranty and service |
1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Show 10 is subject to the terms found here. |
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Included in the box |
Echo Show 10, glacier white power adapter (30W) /cable (5 ft.), motion footprint template, and quick start guide. |
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Generation |
Echo Show (3rd Gen) |
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Privacy features |
Wake word technology, streaming indicators, microphone/camera off button, camera shutter, the ability to view and delete your voice recordings, disable motion, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
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Language |
Alexa speaks English and Spanish |
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Motion |
Brushless Motor +/- 175° rotation |
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Smart home hub |
Zigbee + Sidewalk |
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Sensor |
ALS RGB |
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Recommended device footprint |
Echo Show 10 device is 9.9″W x 6.7″D. Recommended footprint: 15”W x 10”D |
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Alexa Skills & Features |
Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you’ve never imagined. Discover and learn what Alexa can do. |
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Software Security Updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device. |
Features & Specifications
- Alexa can show you even more - With a 10.1" HD screen that’s designed to move with you, video calls, recipes, and shows are always in view. The speakers deliver premium, directional sound.
- Stay in frame - Video call friends and family or take a picture while the 13MP camera with auto-framing and motion keeps you front and center.
- Smart home made simple - Set up compatible Zigbee devices or smart products without a separate hub. Ask Alexa to show you security cameras, control lights, and adjust thermostats.
- Take a look around when you’re away - Securely access the built-in camera to remotely monitor your home anytime with the Alexa app or other Echo Show devices.
- So much entertainment - Ask Alexa to play your favorite shows, music, and podcasts from Prime Video, Netflix, Amazon Music, Spotify, and more.
- The ultimate kitchen companion - Get daily personalized recipes, cook along hands-free with step-by-step instructions, set timers, and add to your grocery list.
- Put your memories on display - Use Amazon Photos & Alexa for a picture-perfect pairing. You can turn your home screen into a digital frame, share your favorites with friends and family, and even take photos. Plus, Prime members get unlimited photo storage.
- Designed to protect your privacy – Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls including a mic/camera off button and a built-in camera shutter. Disable motion at any time.
Pros & Cons
Pros
This latest Echo device can be summed up in one word - magical! I have owned the last two Generation Echo Shows. The Echo Show 1 & Echo Show Gen 2. The Echo Show 10 solves all the issues that the first two devices had, and adds even more features jam packed into one great device. Now before I get into the meat and potatoes — let me tell you about the truly magical experience I have had with this device. It arrived in a box almost double the size of the previous model — and this device is BIG! The screen is huge! The speaker is also apparently much more powerful than the last generation — and I can tell, that is most definitely the case. But the true magic comes when you power on and set up the Echo. The Amazon team really did wonders creating this device. Both the camera and the AI in this thing are crazy good. Assuming you have motion enabled, as soon as you say the wake word, i.e., “Alexa” the device honed in on my direction, rotated towards me, and began listening. If you walk around the room, this device follows you. You can’t understand how cool this is until you try it out. I would upload a video, but I’m sure you can look it up on YouTube, and there will likely be hundreds of reviews showcasing it here. There’s something about the tracking technology that Amazon has gotten just right. I called up my Grandma who has my old first gen echo show, and she didn’t even realize we were conversing as I was walking around my room. She thought I was just stationary the whole time. When I pointed it out and showed to her, her jaw dropped. The way the camera zooms in on you, and the range of video it can show is phenomenal. I can jump onto my bed (my echo is on my nightstand) and the echo will zoom in and focus on me. When I go off the side of my bed, it follows zooming out, and can follow my body all the way as I walk back across the room towards the device. It all feels so natural. The only thing that is missing would be if the Echo device itself moved! You can now have a conversation with someone when moving around your environment, without having to remain stationary. In a kitchen, a home gym, or anywhere you’d want to talk with someone actively, this device would be really extraordinary to play with, especially during covid times. I use my device in my room as an Alarm clock — so previously, my camera would be staring across the room as to not let me look at the screen if needed (for time/alarms, etc). Now, with the camera cover, I feel much more comfortable covering the camera and rotating the device to look towards me at night. Now, take these into consideration as you decide if you want to purchase: First, if you want to get the latest and greatest Echo device, the purchase is a no brainer. I am an Amazon loyalist, and can say that even from first impressions, this device blows all other Amazon devices I’ve owned away. Second, if you’re a user who doesn’t mind the camera being uncovered, then you’ll have no problem with this device. You’ll love it. The motion features will be left on 16/7 for me. I wouldn’t be comfortable allowing having the camera on while I’m sleeping (and staring at me), but for a public area in your home — who cares? I wouldn’t mind, I’d leave it on all day — it following you around is magical. Third, if you fall into the second issue above, you CAN use the camera cover to disable motion. If you don’t mind sliding the cover open and closed every morning/night, this could work for a nightstand alarm clock, and the hassle/inconvenience would be worth it. Pros: - Motion is magical - Camera is high definition - Sound is great. Music sounds lively. Lyrics on screen that follow you around the room - Adaptive screen dimming still works even when camera/motion is blocked/disabled - You can manually rotate the device when motion is off i.e. I’m going to bed, to point it towards me. I don’t know if that’s safe for the motor — I’ll ask Amazon! Cons: - If your room doesn’t have a full range of motion, the Echo might get confused when following you around. Since it is on my nightstand, the echo really only needs to turn about 90° to see in front if itself, and when I go to the left of my room. If I go to exit my room, it might start losing tracking, which could probably fixed in a future OS update (to halt moving at a specific point, which it already does). Bottom Line: I 100% recommend this as an upgrade to an old device or a new device for any potential Echo owners. If you don’t feel comfortable with the motion controls, turn them off, but you won’t get the full package and what I think is the biggest selling point of this device. Put this in a public room and try it out — you won’t regret it. EDIT: After seeing more reviews a few points to mention: 1. White power cord. Who cares? You dock a star for this? Don’t listen to normies giving poor reviews who think the color of a power cord which is draped out of sight will have any effect on how the device improves over it’s predecessor 2. Complaints over resolution: if you’re not buying this thing to watch full-fledged movies on, it’s fine. You won’t notice. 3. Complaints over tracking: it won’t track you with the camera in the dark. A future models can probably have an infrared light added (similar to FaceID) to fix that problem. 4. I saw someone complaining about Airplay and multiroom audio. Echo devices support multiroom audio through Amazon’s Ecosystem — not bluetooth. It has never supported that. Why would you expect this to change without notice? Don’t listen to the haters. People reviewing are acting as if this device isn’t 5x better than the last generation of the Show. Motion is a stellar addition that would bring moving smart devices into the mainstream. No one here knows what a the Facebook Portal is, because there was never a solid backing behind the product line. Echos are in homes across America, and I’m sure that this will lead to better smart devices from Amazon in the future. For reference, I have owned an: Echo Show 1, Echo Show 2, Echo Dot, and have coded ~5 Alexa Skills. I know these devices. This gen is great. Give it 1 month and these will be 5/5. These reviews all read so fake. Who purchases a device and returns it same-day due to a different colored power cord? Who returns a device that doesn’t do something they expected when it was never said the device did it? Low-information consumers and people with too high expectations... there’s a reason why it’s called PRE-ORDERING, because you KNOW you are going to like it and/or take what you get. No one forced you to buy a day 1 device. TL;DR: Don’t listen to bad reviews. Buy this if you’re in the market.
Is it better than the previous 10 inch Alexa? Yes, but maybe not by as much as you think. Full disclosure, I receive gift cards from my place of work from time to time and I used some of that money to pay for half of this unit, though it is not related to Amazon of course so this review is fully of my own opinions. I own a few of the Amazon Echo show units dating back to the original Gen 1 Echo Show (7 inch). I currently still own that unit and had a place in my kitchen for several years. My wife now working from home needed an Echo in her upstairs office (where it was becoming troublesome to reach her from the other end of the house) so instead of purchasing an all new one, we decided based on her casual usage that we would replace the Gen 1 Echo Show with the latest generation for the kitchen. At the time, I wasnt aware of the new Echo Show 10, but was intrigued to find out there was a new version with a motorized screen display. I am somewhat of an early adopter, but my profession is in computer/electrical engineering and wanted to see if this was worth the substantial increase in costs. The gift card funds just help take that sting out of the purchase that made the decision easier over the costs of the non motorized Show product line. Unboxing: Unboxing was straight forward if you are familiar with the Show lineup and not much to say other than that reviews had led me to believe the unit was big, but I was not surprised by what I found. Essentially a large speaker base with what appears to be a tablet stuck to it, not that surprising and what anyone would expect. The cable like many others have mentioned on the charcoal colored unit is a bit annoying that it is white, but not the end of the world. Just would have appreciated more attention to this detail. Packaging looked well capable of protecting the unit as it was a box within a box, within another Amazon box, but this is where I have a small gripe. Did we need 3 boxes for this, Amazon, please work on the overuse of packaging for wastage. Setup: Setup was pretty standard if you have ever performed an Echo setup, but a bit elongated to perform the turning radius setup limits which is handy if your Show will have objects nearby or walls to contend with. I have none in this case as it is going at the end of the counter bar that divides the Den area with the Kitchen area. It can turn 360 degrees freely and this was easy to see how to limit or run unhindered. The rest of the setup was just confirming the Amazon account, wireless connection, and home screen details. All within about 3 minutes or less. First impressions: My first impressions were the unit is very sleek looking and the weight seemed adequate for the unit to be stable on the bench. The screen was perfectly bright and just the right size to view from a reasonable distance. The speed of the rotation as some have mentioned being too slow I found just fine as I want it to be quiet (which it is in motion - perfectly silent) and yet not aggressive in the movements as to call too much attention to the unit. My family thought it was pretty interesting how it can follow if you interact with it, but normally it stay put unless you ask it a question. In locating the person to point at with the voice trigger, I actually found the unit a little less sensitive to the wake command than any of my other generation units including the latest 8 inch and 5 inch Show units (I own 4 x 8 inch units and 4 x 5 inch units, along with 3 echo dots). In fact I have an upstairs Echo Show 8 (open ceiling through the Den into the movie theater room, that many times "bongs" to the wake command sooner than the kitchen one will standing within a few feet of this new unit. This isnt a huge issue once you get used to it, but I hope Amazon tweaks the sensitivity of the wake command to be more in line with other models in the lineup. One of the reason I got this new unit was my impressively fast results with the other latest generation Echo Show 8 units being so fast to work a command over the 1st generation. After a few weeks of usage: I have found that the unit motorized feature is a little bit of a novelty, but in daily use it has been a welcome change. For the price difference, I am right on the fence of whether I would pay the difference knowing what I know now and I know that may not help anyone reading this, but it is really right there with I would or wouldnt pay the extra. As the price knowingly will come down over time, this should become easier to make a decision. Sound Quality: Sound quality is above par for my expectations, as it is more clear than the preceding model. It has more depth to me and sound dispersion to 360 degrees is far better than the rear/side facing speakers of the past. Potentially largely due to the screen being out of the way which is a bit expected. Louder volumes were reached without distortion compared to previous units and the highs were clear and pronounced without overdoing it. Happy with this as an area speaker, but this wont replace your bookshelf stereo for instance. It can be paired with other devices so you can expand this if necessary. Motion tracking: As mentioned from others, this is a bit laggy, but in the "works well enough" category. It is not quick to jump around, but can trail someone easily walking around. What I found is that it rarely loses focus of the individual completely even though it will trail the motion. And if the user is continuing to speak, it almost never loses track of the user in my testing. Of note, it of course does not track up and down as the motorized function is swivel only, but the wide angle of the lens makes this mostly unnecessary. Final verdict: Would I get this again? In this same scenario, definitely, no regrets. Had I needed to pay the entire amount? At $250 at the time of writing while the 8 inch is $109, this is a hard justification, but when we remember that a year ago the previous 10 inch model was selling for $229, it gets a lot easier to see that the extra $20 delivers quite a bit. Better sound, motorized swivel, a better screen, and a much better tilt/angle/level than the previous unit had out of the box. I think this is a win, if it isnt a solid win over the previous generation. I hope that the mic sensitivity gets better with updates, but I dont have many complaints over what is delivered today from this model.
A Great Device with Limitations. The person in my relationship lives about 6 hours away. A few years ago we discovered the ECHO 5 and our conversations were immediately enhanced with a great picture, audio. It seemed natural to upgrade to ECHO 10's. I got a 10 and she got an 8 (10's were no longer on sale). Then our problems began. We could not stay in sync. Audio was never a problem but video was, at best, a still picture. And if it did return to motion, it was about 2 minutes out of sync. After struggling with this on a daily basis, I thought that the problem was too much audio/video data trying to be uploaded via my Internet provider. Like most providers, my upload speed barely clears 11 Mbps (download speed is 100 Mbps, although I'm supposed to have 200). So I purchased a ECHO 5 to test my theory. Yesterday, the call was perfect: her with an 8 and me with a 5. So my recommendation is, stick with ECHO 5's if video calls are important to you. If this is not the need, and you like the idea of a larger screen, then go with an 8 or a 10. If you are using these devices to play movies, listen to music, you'll have no issues with downloads, even at lower speeds. And the picture and sound quality are brilliant.
New Rotating Show 10, Better Camera, Great for Video Calls. The new Echo Show 10 (3rd Gen) is a big improvement over the previous 2nd Gen version. The Show 10 is now attached to a swivel base that lets the Show 10 constantly rotate to face you as you move around the room. Other changes include: a new speaker configuration, MUCH better camera, better processor, and Amazon Sidewalk support. Here are my thoughts so far: THE GOOD: -SETUP – Setup was super easy. The Show came configured to my account, I didn't have to log in or even enter wifi passwords. It connected, downloaded some updates, and then walked me through customizing the range of motion. -MOTION- This is the most obvious new improvement. The Show 10 will now track your movement and turn to face you as you move around the room. The Show seems to have very good facial tracking, and it will rotate on its horizontal axis to follow you (you can also manually tilt the screen up and down to your desired vertical position.) We tested this while playing movies and while viewing our remote cameras, and it worked perfectly. We also tested with multiple people in the room; and the Show seems to lock onto one face and moves to follow that face, until it can't see that face anymore and will move to another face. Or if someone uses the Wake Word “Alexa,” it will turn toward where that voice was coming from. This also works for video calls, though we noticed that on video calls the Show will rotate to try to keep ALL of our faces in view. Sometimes this might mean it faces in between two people so that the camera can see both of us, and then automatically zooms the camera in or out to adjust. Which brings me to the next big improvement: -13MP CAMERA – We were very impressed with the quality of the new camera, and with the tracking technology it uses. Not only are images crisp and detailed on video calls, but the camera will actually automatically zoom in and out to adjust to the people in the shot. For example I can back up from my kitchen into the living room, and the camera will zoom in and follow me. When you combine this with the movement and facial tracking, it is almost like having your own camera man follow you around the room on your call. The family members we called said they could see so much more detail. There is also now a physical shutter that you can close to cover the camera if you want to. -SPEAKERS – The old 2nd Gen Show 10 had dual 2” neodymium drivers, but this new 3rd Gen Show 10 has two 1” tweeters and a 3” woofer. I can definitely tell the difference, although I really don't use the Show for listening to music very often. In testing out a few songs, I noticed that the new 3rd Gen seems louder at max volume, and less muffled. Definitely an improvement, though maybe not quite on the level of the Echo Studio. -PROCESSOR – The new Show 10 has both an upgraded main processor, and also a second Amazon AZ1 processor. This should result in slightly faster repose times, and better future performance; although I really haven't been able to tell much of a difference so far. AZ1 is supposed to be faster and more efficient, and allow voice commands to be processed locally instead of having to go to the cloud; so we'll see if this is noticeable in the future. -ZIGBEE/SIDEWALK – The previous version included a Zigbee hub, but this version also includes Amazon Sidewalk compatibility. Sidewalk is a long range connection technology that Amazon plans to use for devices that will be able to reach much further; (the initial announcement estimated up to half a mile). This technology isn't really being used yet, but it is nice to know this future tech is built in. THE BAD: -WHITE POWER CORD – Yes, for some reason that same white power cord that ships with the Echo 4th Gen is also included for this Show 10. No matter what color Show you get (I got black), you still get a white power cord. I'm a little surprised that they went with this decision again, but it really doesn't bother me much at all. Just thought I'd mention it in case that matters to you. -LARGE FOOTPRINT – Since the device rotates, you really have to be careful about where you put it. The Show 10 comes with a footprint guide, that suggests that you make sure you have enough space around the device to avoid the screen knocking over a glass of water, for example. This also wasn't a big deal for me, but keep in mind you will probably need more space than the previous version. The specs recommend a 10” by 15” space, but I think you could get away with less. *Note – You can disable the movement by saying “Alexa disable Motion,” or by turning it off in the Alexa app on your phone. Also, when you first setup your Show, there is a slider bar that let's you choose how far the screen should rotate in each direction. It seems to go almost 360 degrees maximum, but you can limit the radius so it turns much less. You can also change this in the 'Motion' menu under Settings. Overall, I am VERY pleased with this new Show 10. The camera clarity is great, and the face tracking technology is so impressive; there's just nothing else like it for video calls to our family. This is a huge upgrade!
My New Favorite Alexa Device. I have purchased many Alexa devices, and this is by far my favorite. The entire device acts as a rotating phone! Pros: + Major takeaway is the rotating screen. Which, to my surprise, doesn't rotate at the top, but rather the base! The detection isn't good up close, which is awkward for me since I use it on my desk and it's always a foot away from my face. But far away when I enter my room, it tracks me really well. + The speakers are amazing and I wouldn't change it! The bass, clarity, and everything about it has been wonderful! + Alexa always understood me pretty well, despite having oh so few mics. Once in a blue moon, it misunderstands me, but it's not enough for me to deduct a star. + Since the screen rotate, watching YouTube or Hulu is actually really fun and let's you keep watching the action even when I have to get up from my desk! + For privacy, a camera blocker and mic off button is installed on the screen. Cons: - It's not a major complaint, but up close, it really struggles with rotating. When it follows you, it usually misaligns since the camera is at the top right corner rather than in the center of the screen. Really weird idea, but it still works decently well. So... expect it to be a bit unaligned with you when it's up close. Overall, my favorite Alexa device and I'm really happy with my purchase!
Pleasantly surprised, but with one drawback. There was one flaw within the network settings for the particularly device that I received. I can’t say in confidence that this issue applies to every one that was sold. Just to mine. During the setup process, you have to connect the device to your home network. I have a personal WiFi-6 router which I use to manage all of my wireless devices. Only the devices I add via MAC address are granted access to my network. When searching for the MAC address of my Echo Show, it displayed an incomplete address (missing a character). If it wasn’t for the full MAC address being printed on the box, I would have had to try up to 16 different characters (0-9, A-F) in order to complete the address. Other than this small oversight, I’m fully enjoying my device and still trying to discover all the things I can do with it. I still gave 5 stars!
Cons
Good idea, horrible implementation... First the camera is offset, so the screen is always offset when it follow you, that is when it does actually follow you, because more than half of the time it does not, and God forbid you try to touch the monitor, because it will constantly tell you the screen has bumped into something... It has way too many bugs in the software ... I am not at all impressed with this update, because it doesn't seem like a lot of thought went into this model! BUT ... My biggest gripe has to do with the electrical cord, it is way too short, and plugs into the bottom of the base, which is also insanely difficult to reach without the monitor swinging all around, and good forbid you have to unplug it for any reason, because it will constantly make you put in your password over and over! I am sorry, but this update is a big fail! It is definitely not ready for consumers! They really should have worked out the bugs before releasing it to the public! This unit truly seems like it should be in beta testing still, because it has way too many issues that need to be addressed! Update: The advertisement makes it look as if you can use the device to scan one’s surroundings, when not at home, but what only the small print reveals, which most people will miss, that it only does this FOR A PRICE AND with a SUBSCRIPTION to HOME GUARD plus! At $250, this should have been included, at least for a year, free of charge! I bought this believing I could scan a room, from my mobile device, only to find out ... you can’t, NOT EVEN WHEN YOU ARE AT HOME! Really Amazon, you couldn’t include that at least for a year free! As a prime member, for many years, I find this totally unacceptable, from a billion dollar company, that is charging way too much for this device! Do yourself a favor and wait until Amazon addresses the many issues and bugs this device does have at the present time! Xtra, And apparently there is no way to pair the Amazon Remote in the software! I have search high and low for a way to pair my remote, but the option is no longer in the settings on the device or app! After several months of owning this device I can say with all honesty it is the WORST device and echo show I have EVER owned!, along with the new Echo, Amazon has me truly believing it is time to cancel all my Amazon accounts, because the majority of their devices don’t work like they claim! If I have to yell one more command to turn play a show on Hulu and Netflix only to told you cannot play HULU or NETFLIX on this device, I will start looking for devices that actually do …. Amazon really needs to get on the ball, because I am quickly losing faith in all their products and services!
So much potential, wanted more. The idea of the Echo Show 10 is such a game changer, I was ready to make it the hub of my music and entertainment center at home. Echo already controls my television remote, my lights, and my spotify. With the Show, I was expecting it to do the same with photos and other features. Unfortunately, nearly every feature I was excited about underdelivered. Photo Booth I was most excited about the idea of telling my show "Alexa, take a picture", have it find me and my friends and snap a selfie. What a great addition to parties! And while the camera has improved, the lighting adaptation has not. Most of the photos came out extremely average if the lighting wasn't perfect. The kind of quality I would have expected to post on my MySpace in 2006. The other great addition was the ability to tell my Show, "Alexa, take a video". It did a good job of finding me, but every video has to end with you saying "Alexa, stop video." I called customer service, certain that there must be a gesture I could assign, or perhaps a way to set a time and have Alexa take a 10 second video. But no, after exploring all options like "routines" and "IFTT" every video has to end with you telling Alexa to stop. There's also no way to get the photos and videos straight to your phone, so you're stuck waiting for it to upload to Amazon Photos, then going into your phone, opening Amazon Photos, finding what you want, then downloading, then editing the end of that video so it doesn't end with your stop command. Clunky and unnecessary when there are so many easy ways they could have programmed all this to work better. MUSIC I was excited about the lyrics feature on Amazon Music. They advertised "Have your own karaoke night!" But there are almost no karaoke songs on Amazon Music. They are plentiful on Spotify and other music services. A speaker with a screen makes karaoke such an obvious use, that it's shocking there's no way to do it. Either you can bring up the lyrics with the original song and vocals, or you can stream Spotify, but then the lyrics don't come up. Looked for third party solutions, but they were all just a few karaoke songs for small children. Another wasted opportunity. SOUND The sound was good. I was expecting it to be more like the Echo Studio with a screen, but the speaker is much smaller. Solid, but nothing that impressive. I ended up buying the Echo Sub to pair to it and that improved the sound greatly. Now my music sounds like a sound system...IF I STREAM FROM A SERVICE. I write and produce music, so a lot of times I like to play my own music from my phone. To do that you need to pair your phone with your echo, at which point the echo acts just like a bluetooth speaker. That's fine, except now the Echo Sub no longer works, since that connects to your echo through bluetooth as well. So that great bassy sound I get with regular music isn't available for my own music if I play through my phone via iTunes or Soundcloud. Yet another opportunity missed. YOUTUBE YouTube...works. You access it through a web browser which is just clunky. The promise of a user friendly youtube playing all your videos and exploring and going down a youtube hole on a Friday night just doesn't work through the browser the way a dedicated app would. FACES It may not make sense to complain about a feature that isn't included that was never promised, but with echo having a screen, it seems like a logical step to create skins/faces that mimic what Alexa is saying. i picture a translucent face, like Snow White's mirror, or something cartoony. I'm surprised a third party developer wouldn't have made something like this available, and it would give the Show that much more of a personality. Overall, I enjoy using the Echo Show 10. There seem to be a lot of kinks and falls short of its potential, but I knew that being an early adopter and purchasing the day it became available. And while most of these things are little frustrations, a big frustration is that only about a month after purchasing, Amazon has dropped the price $40, effectively punishing the early adopters for getting behind their product. That, along with my other issues, dropped my review from the five stars I wanted to give, down to the three I gave it. Hope this helps others!
The Honeymoon was brief. Echo Show 10 black (~ a year) - initially, I loved it and thought this is great for why I need it. For a long time I thought something was wrong, that I was not doing something right because frequently I could not get a clear screen and when I call the kitchen (it’s location) it would not become clearly focused and let me look around until my mother responded a couple of times to my voice. It is not me. It is the device. I reviewed all the specs but did not realize there was a spec not listed that I should consider. The device is not made for “low light” (regularly get this message) even when overhead kitchen light is turned on it does not adjust. Keep in mind many old people are on fixed incomes and keep lights off. The people who buy this for them are their caregivers. Ironic Amazon Show promo is now about “caregiver”. The screen is very clear. It is helpful, when it works, for the older person to see their caregiver remotely when they are in the early stages of declining cognition. Amazon, need someone to review a future test version of this that is more beneficial to older adult and caregiver, I am available. TX RN
Beautiful and Frustrating. I'm a die hard Amazon customer and have loved my Show 5 and 8. Both were responsive and lovely, really helped keep my ADHD brain on track. Earlier this year I splurged on this demon of a product. It was beautiful and seductive with the sharp screen and fantastic speakers. I couldn't resists and like a relationship that is doomed from the start, she and I aren't compatible. This Alexa has poor voice recognition, so bad in fact that my Show 8 two rooms away can hear my requests before she does - and often will play something random, instead of my request. Forget about touch responsiveness, this shit is so slow that ofter I just give up. I've updated, restarted to no avail. She just gets worse and worse. Today was the last straw, trying to play music from my laptop - heaven help. Show 8 connects so quickly and this beast just shakes and taunts me with her functionless beauty. What a waste Amazon. Currently researching the google home hub, I would rather convert my home to google and have no headaches than deal with this any longer. A real shame.
Just doesn't hold up to the other "cheap" Echo devices. I've had this device for over a year, in a house full of Echo's and Alexa devices. And honestly it has been the worst device I've delt with out of all of them. Most times I have to yell "Alexa" for it to recognize my voice. Meanwhile the three other devices in the next rooms are picking it up easily. It has the most issues with Internet connectivity, and it takes the longest to respond to any requests. And when there is music playing from Amazon Music on the connected "everywhere" group which involves over 10+ echo devices, it will stop playing a song 15 seconds before the song ends. Every time. The sound output is decent, however a typical new generation Echo Dot paired with the old school Echo subwoofer still sounds way better over it. The display is the same as any other Echo device. But the "follow me" setting really needs more user adjustments. I like that the screen follows for a Skype call, but I don't need the screen following me when there is just plain music playing.
ADS and more ADS Paying for an AD generator. I have Echo's all throughout my house. But, as a writer, I quickly learned that recently, distraction has now become the norm with Echo Show. Pop-Up Ads show up every 5-10 seconds, disrupting my photo collection and my train of thought. And then to integrate Avatar items into responses is annoying as can be! No, I don't want to play all those games you are showing continuously. I've contacted Amazon and was told that they are paid ads and I cannot remove them or refuse them. Does it show your choice of photos all the time? No, more often than not, I get a Blue screen. So, I am no longer a fan because you see, I also have Google Nest in my home, and truth be told, they show my photo collection much sharper, the sound is better when playing music and I have found, much smarter when in need of information, and the best part... NO ADS! NO INTERRUPTIONS! NO TRYING TO SELL YOU ANYTHING. So you make your own choices, but Google also has a sense of humor. I am done with Echo Show. Warning here: Don't complain to them about the ads because they'll only send you more and faster. See Jeopardy photos.
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